I originally had a problem with this UPS store this time last year (Oct 2016) but have used them a handful of times since and experienced much better customer service! Some things must have changed because the staff is friendly, quick, and helpful without any issues now.
blaming me for a label lost by one of there employee did not do there job...
Went to the store to ship something, they sent it to the wrong place. I went to the store back and tried to explain them that they made a mistake. The older white guy didn't even said (HI) to me or anything. Instead showing some customer service. The older white guy started yelling that we all make mistake. He even said to me go back your country. He showed me a middle finger. I'm pretty sure they have cameras up there. the white older guy is very ignorant, racists. Instead helping me or apologize to me, started yelling and shouting. He said that he would beat me down if I don't go outside the store. I think he doesn't like foreign peoples. He shouldn't be working in that store. I would never go back to that place, and also will let all my friends knows about this incident. When i went to the store the first time the young guy was very polite and nice. But this older guy has some anger issues.
So the service was really good. Very helpful people!
They always have my information ready to go. They wrap and package my Christmas box to go to Texas. Never had a problem with personal. They are friendly and helpful. I would recommend this store.
The Ups Store is a US Finance company based in Perry Hall, Maryland. The Ups Store is located at 5004 Honeygo Center Dr Ste 102, Perry Hall, MD 21128, USA.
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